We are excited to announce that we have begun our RV Park expansion! Please pardon our dust and noise during the construction process. All efforts are being made to minimize impact during your visit. We appreciate your patience and understanding through the expansion process. During this process we may have to occasionally limit access to our pool and spas. Don’t worry! All of our RV guests are welcomed to utilize the pool and spas located at the hotel. Please see an RV Guest Service Agent for more details.
Cancelation Policy, Terms & Conditions
We understand that cancellations do occur. If you do need to cancel, please see the following policies:
If cancellation is made less than 24 hours prior to your arrival date, 100% of a one night stay and any applicable lock-in fee will be kept as a cancellation fee. The remaining funds will be returned to the original form of purchase within 5 business days.
If cancellation is made more than 24 hours prior to your arrival date, $25 will be kept as a cancellation fee. The remaining funds returned to the original form of purchase within 5 business days.
RV PARK TERMS AND CONDITIONS
Check in time begins after 3:00 PM and check-out time is 11:00 AM
A valid major credit card is required to make a reservation including complimentary sites. Jackson Rancheria Casino and Resort (JRCR) reserves the right to authorize and/or charge a valid major credit card prior to check-in.
JRCR is not responsible for any banking, credit/debit card fees charged to a guest by their Bank/Credit Card issuer.
Banks/Credit Card issuers may take 5-7 business days (or more) to release holds placed on your credit card.
If cancellation is made less than 24 hours prior to your arrival date, 100% of a one night stay and any applicable lock-in fee will be kept as a cancellation fee. The remaining funds will be returned to the original form of purchase within 5 business days. If cancellation is made more than 24 hours prior to your arrival date, $25 will be kept as a cancellation fee. The remaining funds returned to the original form of purchase within 5 business days. It is advised that you retain your cancellation confirmation number for future reference.
Cancellations must be made by the registered guest.
Failing to cancel or show for your reservation will result in a 1st nights rate charged to the valid credit card on file and subsequent night reservations will be canceled.
Extended stays are not guaranteed but will be considered.
RV Park site requests are not guaranteed but will be considered. RV Park reserves the right to assign RV Park sites.
Total length of stay may not exceed 14 days.
Only registered guests are permitted to use facilities.
Children less than 16 years of age must be accompanied by a parent or guardian at all times (an adult who is responsible for the children and their behavior). You must be 21 or older to enter the Casino.
Quiet hours are from 10:00 PM to 7:00 AM.
A maximum of 2 vehicles are allowed per RV site.
RV Park speed limit is 5 mph. All motorized vehicles must be operated by a licensed person.
The RV office must be notified of all vehicle fluid leaks. If unable to remedy a vehicle fluid leak you may be asked to remove your vehicle.
Only well-kept RVs allowed in the RV Park. Unsafe, poorly maintained and/or visually unappealing RV’s are prohibited at the RV Park.
Guests are to abide by all posted pool rules and hours. No glass is allowed in the gated pool area. Children under 16 must be attended by a supervising adult. There is no lifeguard on duty at any time.
Pets are permitted at the RV Park. There is a maximum of 2 pets per site. Pets must be attended and leashed at all times and may not be left unattended regardless of the condition of weather. You are responsible for cleaning up after your pet every time. Pets are not permitted in the pool area or park buildings. Pens, cages or kennels are not permitted outside without prior approval from RV Park. RV Park reserves the right to require any guest to remove a misbehaving pet or vacate their site if a pet is a nuisance to others.
Pedestrian and bicycle traffic are prohibited on Jackson Rancheria roadways including Dalton Road which connects the Casino, RV entrance/exit and General Store. Pedestrian and bicycle traffic are permitted at the RV Park within the terms and conditions of the RV Park. The RV Park provides a beautiful walking trail as well as shuttle service to and from the Casino for our RV Guests.
The following are prohibited at the RV Park:
Waste connections that are not air tight
Wood or charcoal fires (only propane BBQs and fire pits are allowed)
Tents or sleeping on the ground
Smoking (including vaping and marijuana) in any of the RV Park indoor facilities/gated pool area
Washing of RVs (touchless car & RV wash available at the General Store)
Oil changes or vehicle repair work
Storage under RVs or vehicles
Skateboards anywhere in the RV Park
RC Cars, Planes or other Aircrafts anywhere in or above the RV Park
Parking in vacant sites
Chipping, smoking, food or drinks in or around the putting green
Children under the age of 16 using the putting green without adult supervision
Damaging or defacing sites or public areas of the Hotel is prohibited. Guests will assume complete responsibility for any and all damage caused by themselves and any of their guests or invitees to site or public areas of the RV Park
JRCR is not responsible for injury, damage or loss of property.
Solicitation and sales of goods not authorized by JRCR Management are prohibited.
Illegal or unsafe substances or activities are not permitted on JRCR property including the RV Park.
Bringing goods into the RV Park that are considered combustible, hazardous, objectionable or illegal is prohibited.
Firearms, ammunition and weapons are not permitted on JRCR property including the RV Park.
Guests will conduct themselves in a respectable manner and not participate in acts that are considered illegal, unsafe, disturbing and/or annoying to other guests and/or Staff. JRCR has the right to request any guest to vacate his/her site or other areas of the RV Park forthwith without previous notice and without assigning any reason whatsoever, and the guest shall be bound to vacate when requested to do so and will risk forfeiting any fees associated with their stay.
In case of default, JRCR has the right to remove the Guest vehicle(s) and belongings from their site.
Nothing herein above shall continue or be deemed to constitute, or create any tenancy or sub-tenancy, or any other right to interact on the RV Park premises or any part of portion thereof, in favor of any Guest or resident or visitor, and JRCR shall always be deemed to be in full and absolute possession of the whole of the RV Pak premises.
This shall be your first and only notification of these policies/terms and conditions. Any complaints of noise or any other disturbances or other violation of the above policies/terms and conditions may result in immediate termination of your registration agreement, forfeiture of all money, deposits, site charges which may include removal from the RV Park and/or JRCR property and prohibit you from booking future reservations at the RV Park or Hotel or being allowed and/or on JRCR property.
All reservations must be held with a valid credit card and an amount equal to at least the first nights’ stay will be charged at the time the reservation is made. Refunded amounts will be issued to the same card that was used to secure the reservation within 3 – 5 business days of the refund request. No cash refunds will be issued for any reason.
Please see Cancellation Policy for cancellation details.